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Policies Warranties
In God We Trust.  Click here for manufacturer warranty.

Warranty - Placeofclocks.com  Guarantee

If the customer, for any reason, is not satisfied with their purchase, placeofclocks.com will refund the price of the item as long as the customer notifies us within 7 days of the purchase and returns the item  unused and undamaged.  The customer must notify us prior to shipping the item for any returns.  The customer will be given a return authorizaiton number. The customer will be responsible for shipping cost.   Most of our products are sent from the manufacturer or distributor.  Therefore we offer no inventory, shipment or product guarantees.  Although the vast majority of ordered products are readily available for shipement, occasionally an item is temporarily out of stock or has been discontinued without our knowledge.   Most of our products come from manujfacturers  or distributer companaies who have designated us as registered authorized dealers.  Therefore PlaceOfClocks.com is not responsible for product guarantees.  Please refer to the manufacturer's warranty in the case of problems incurred after usage.  If no information is available please contact us at customer.service@placeofclocks.com and we will do our best to assit you. 

Shipping

Placeofclocks.com deals with manufacturers and distributors that normally ship orders within 3 business days of order placement.   Placeofclocks.com  will not approve shippment of an order until we recieve verificaiton of payment.  We have found that most of our orders are shipped within 24 hours.   Occasionally, due to holidays or peak seasonal shopping an item may take longer to ship.  Please feel free to contact us anytime about the status of an order.  If shipment time is a concern please contact us at customer.service@placeofclocks.com prior to placing your order.

Shipping Methods

Most of placeofclocks.com  items will be shipped UPS ground.  Oher shipping methods may be available upon request.  it you have any special needs in regard to shipping, please contact us at customer.service@placeofclocks.com. prior to placing your order to make any necessary arangements.

We do not accept on-line orders for international shipments.  For international orders, please contact customer.service@placeofclocks.com for a price and delivery time calculation.  With international orders, the customer is responsible for any customs fees, taxes, or duties related to importing the item into his/her home country.  There is no way for Placeofclocks.com to determine those fees, if any.  You should inquire at your own Customs service web site for information regarding this matter so that you know what to expect when your package arrives.

Payment Details

Payment must be recieved and cleared before item is shipped. 

Payment may be made by:

PayPal

Most Major Credit Cards

Money order

Sales tax applies to Texas residents.

Returns

All returns must be approved before you can return the item.  A claim must be filed via email within 7 days of receipt of the item or the claim can not be considered.  You will recieve a return authorization number.  This number must be included with the returned product.  If you need to return an item, please contact us at customer.service@placeofclocks.com and include the reason that you need to return the item.  We will then contact you about the possibility of  the return and the procedure, if your return is approved.  Items must be returned in the original packaging and in the condition in which they were received.  You are not responsible for return shipping costs in cases where the manufacturer/supplier/delivery company is at fault.  However, in all other cases you will be responsible for the cost of shipping on the returned item, and any applicable restocking fees. 

Once an order is shipped, we can not cancel an order.

Placeofclocks.com Communicaiton Policy.

To avoid problems with your transaction, please contact us with any questions you have about service, shipping, products, guarantees, or navigating our site.  We want all of our customers to be completely satisfied with their purchases.  Our contact information can be found at the top of each page.  Our email address is customer.service@placeofclocks.com.  Our mailing address is Placeofclocks.com , 1113 Ash Drive, Marble Falls, TX 78654. Our phone number is 830-693-2476.

We can be reached via e-mail at customer.service@placeofclocks.com  

Privacy Statement

For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.

If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.

Terms of Use Statement

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.