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Warranty information Manufacturer Warranty Information
Bulova Warranty Information

Bulova Warranty Information

Bulova Clocks

Bulova Warranty Information

 

Bulova/Wittnauer Watch Warranty


COVERAGE: Your new Bulova timepiece is warranted to the owner for one full year from the date of purchase. Your new Wittnauer timepiece is automatically warranted to the owner for two full years from the date of purchase. The warranty covers any and all parts of the watch that may need repair due to defects in materials or workmanship under normal use. Bulova’s obligations hereunder are limited to repair or replacement at its option. The warranty excludes the battery, strap and excessive wear or damage to the case, crystal or bracelet, and does not protect against water damage if the model is not marked water-resistant.

All Bulova Accutron Watches carry a five year warranty.

Bulova Grandfather Clocks all carry a two year warranty from the date of manufacture. The warranty covers any and all parts of the clock that may need repair due to defects in materials or workmanship under normal use. Bulova’s obligations hereunder are limited to repair or replacement of the movement at its option. The warranty excludes wear or damage to the cabinet other than through defects in workmanship.

Bulova is not liable for any consequential or incidental damages, and any recovery may not exceed the amount paid for the timepiece. All implied warranties, including that of merchantability, are limited to one year, or two years with registration, or for two years automatically with respect to Wittnauer and Bulova grandfather clocks. This warranty gives you specific legal rights; you may also have other rights which vary for state to state, so the limitations in this paragraph may not apply to you.






Please complete this service request form:-

Click Here to Download the

Service Request Form




IF SERVICE IS REQUIRED: Bulova and Wittnauer timepieces have been engineered to provide years of use with minimal need for service. The only regular care demanded is replacement of the battery and checks for water resistance as necessary. In the unlikely event service is needed within the warranty period, first have the battery tested to be sure it is still charged. If this does not correct the problem, send a statement outlining the specific nature of the problem along with the timepiece in a durable, protective wrapping, postage prepaid with a check or money order made out to Bulova Service for $10.00 shipping/handling fee plus proof of purchase such as a sales slip or receipt to:


Service Department
26-15 Brooklyn-Queens Expressway East
Woodside, New York 11377
1-800-233-3350
(Do not show the name ‘Bulova” as part of the address)


(The warranty may be void on products showing evidence of extreme use or, in the case of non-water resistant models, evidence of moisture and/or rust)

POST-WARRANTY SERVICE: Bulova’s staff of watchmakers are experts at repairing Bulova and Wittnauer timepieces. For repairs outside of warranty, a $10.00 charge will be assessed to cover cost of repair evaluation, postage and handling if repair authorization is refused. Post-warranty movement repairs are guaranteed for a period of one year. If more than one product is being shipped, enclose a packing list of the package contents and retain a copy for your records. Post-warranty repairs should be mailed to the address above.


Important Reminders for Warranty/Post-Warranty Service


  • Use registered mail or insured mail.

  • Carefully wrap the timepiece in protective wrapping. Do not send in original box.

  • For repairs under warranty: Enclose $10.00 check or money order for the postage and handling.

  • For repairs outside of warranty period: A $10.00 charge will be assessed to cover cost of evaluation if the repair authorization is declined. You do not need to send money when you return a watch or clock for servicing outside the warranty period, the Service Department will contact you with an assessment

Bulova's award-winning collection of classic and contemporary clocks is produced with strict adherence to Bulova's quality standards. Each clock features:

  • A one-year warranty.
  • A state-of-the-art precision movement. The quartz, battery-operated chime and standard movements are guaranteed to be accurate to within three minutes a year. Bulova keywind mechanical movements are produced in Europe to the exacting standards of master clock makers.
  • The finest quality materials including carefully selected woods, solid brass, lead crystal, imported marble, porcelain and leather.
  • Attention to design and engineering details. Bulova Clocks are distinguished by their precision movements, painstakingly assembled wood cases, engraved dials, flawless finishes and unique designs.

Bulova clocks span a range of styles and forms with unmatched artistry and technological excellence.


 

REPAIRS IN THE U.S.

Watch and Clock Service Procedures

Instructions for having your Bulova watch or clock serviced or repaired.

United States

ADDRESS THE PACKAGE TO:
SERVICE DEPARTMENT
26-15 Brooklyn-Queens Expressway East
Woodside, NY 11377
800-233-3350

(DO NOT PUT “BULOVA” ON THE PACKAGE)

  1. Send your watch or clock via UPS or insured or registered mail with sufficient insurance to cover
    the original purchase price or current market value (in the case of solid gold watches), whichever is higher.
  2. Make sure your complete name and address including ZIP Code appear on the package return address label and are also included inside the package.
  3. Enclose a complete explanation of the nature of the problem so that the correct repairs will be made.
  4. Pack the watch or clock securely to avoid damage in transit. Do not send it in its display box. These boxes are discarded upon receipt and cannot be returned.
  5. IF STILL UNDER WARRANTY: Enclose a copy of your sales slip along with a check or money order made to BULOVA SERVICE for $7.00 to cover the cost of handling, mailing and insurance. (The warranty may be void on products showing evidence of extreme use or, in the case of non-water resistant models, evidence of moisture and/or rust).
  6. IF NO LONGER UNDER WARRANTY: You will receive an estimate, and no repairs will be made until we receive your approval of charges. If you decide not to have the repairs made, a $10.00 repair appraisal and return shipping charge will be assessed. Post-warranty movement repairs are guaranteed for a period of one year.
  7. If more than one product is being shipped, enclose a packing list of the package contents and retain a copy for your records.

Centro Técnico
Avenida Roberto Clemente C116
Carolina, PR 00985
Tel: 787-750-7190 or 787-757-1320
Fax: 787-750-7970

Honolulu Time Service
1311 Kapiolani Blvd.
Honolulu, HI 96814
Tel: 808-591-2611

M & G Jewelers
10823 Edison Court
Rancho Cucamonga, CA 91730
Tel: 909-989-2929

Maple's Clocks

Maple's Clocks

Limited Warranty For Maple’s Clock

Maple’s clock’s warranty for the clocks is one year from the date of purchase. But this general rule may be waived to certain items. Specific warranty information and exceptions prevail over the general rules and the specific warranty information and exceptions are described in the instruction manuals packed with the clocks. A copy of your purchase receipt must be physically submitted together with the defective clock(s) to prove date of purchase. In order for the warranty to be valid, the clock must be unpacked, se-up, hung and operated properly, according to those very detailed instructions.

Maple’s Clock warrants to the original purchaser or the recipient from the original purchaser that this product will be free from defects in material and workmanship under normal use and service for a period of one year from date of purchase. Maple’s Clock’s obligation under this warranty shall be limited to repairing the product with new or renewed components or, at its option, replacing it with a new or renewed product. This warranty does not include damage to product or components resulting from, but not limited to, abuse, accident, alteration, climatic/environmental conditions, damage beyond normal use, freight damage, mishandling, misuse, or unauthorized repair.

MAPLE’S CLOCK DISCLAIMS ANY LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF BREACH OF THIS WARRANTY OR ANY IMPLIED WARRANTY. IMPLIED WARRANTIES ON THIS PRODUCT SHALL BE IN EFFECT FOR THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE AND THEREAFTER, THERE SHALL BE NO WARRANTIES, EXPRESS OR IMPLIED (INCLUDING MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE), ON THIS PRODUCT AFTER ONE YEAR FROM DATE OF PURCHASE.

Ridgeway Clocks Warranty Information

Ridgeway Clocks Warranty Information

Two Year Liimited Warranty

LIMITED WARRANTY
This product has been manufactured using only the very finest of materials and has been thoroughly tested prior to leaving our manufacturing
facility.


Ridgeway Clock Company warrants to the original consumer/purchaser or recipient that this product will be free from defects in material and
workmanship under normal use and service for a period of two years from date of purchase. Ridgeway Clock’s obligation under this warranty shall
be limited to repairing the product with new or renewed components or, at its option, replacing it with a new or renewed product. This warranty
does not include damage to product or components resulting from abuse, accident, alteration, climatic/environmental conditions, damage beyond
normal use, freight damage, mishandling, misuse, or unauthorized repair.
RIDGEWAY CLOCK COMPANY DISCLAIMS ANY LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF BREACH OF
THIS WARRANTY OR ANY IMPLIED WARRANTY. IMPLIED WARRANTIES ON THIS PRODUCT SHALL BE IN EFFECT ONLY FOR THE DURATION
OF THE EXPRESS WARRANTY SET FORTH ABOVE AND THEREAFTER, THERE SHALL BE NO WARRANTIES, EXPRESS OR IMPLIED,
(INCLUDING MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE), ON THIS PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages or the limitation on how long an implied warranty lasts
so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which
vary from state to state.